At i Flower Florist爱花坊 , we aim to ensure that every order is processed efficiently and delivered on time.
在 i Flower Florist爱花坊，我们致力于高效处理每一份订单并准时送达。

Our delivery service operates 7 days a week, excluding Labor Day and Chinese New Year.
我们每周提供 7 天配送服务，不包括劳动节和农历新年。

Orders placed on weekends or public holidays will be processed on the next business day.
周末或公共假期下的订单将在下一个工作日处理。

We deliver to various areas in Kuala Lumpur (KL), Selangor, and other parts of Malaysia.
我们配送至吉隆坡、雪兰莪及马来西亚其他地区。

KL & Selangor 包括：

其他地区包括：

如您的地址不在以上列表中，请联系我们确认是否可以送达。

Delivery fees are not included in product prices and vary by location.
配送费用不包含在商品价格内，根据地址而异。

Please refer to the “Delivery Information” section on our website before completing your purchase.
请在结账前查看网站“配送信息”部分了解具体费用。

Orders are typically processed within 1-2 business days, excluding public holidays and weekends.
订单通常在1到2个工作日内处理（不含假期与周末）。

You will receive tracking information once your order is shipped.
订单发出后，我们将提供追踪信息。

If delivery fails due to incorrect information or the recipient being unavailable:
若因地址错误或收件人不在场导致配送失败：

请务必提供准确的收件信息并确保收件人可接收包裹。

A RM20 fee applies for any redelivery.
重新配送将收取RM20费用。
If redelivery is scheduled for the next working day, perishable items (flowers, cakes, fruits) may be replaced at an additional cost.
如安排在次个工作日重新配送，易腐物品将重新准备，费用另计。